The Kilo MyExpert Support guarantee is our commitment to Life Time Technical Support. No matter where you are in your products life cycle, we will be here to provide support to your product and make sure you are fully covered.
Our dedicated team of technicians are capable of providing support to your product at any point of its life. Whether it be during the setup process or even years down the line where troubleshooting may be required, they’ll have your back and provide a solution.
Our MyExpert Support will always be there for you so you can purchase with confidence!
In addition, all KILO heat press machines come with a 1 Year Parts and Service Warranty from the original date of purchase. We carry all parts necessary to complete warranty service with the speed and efficiency that your business deserves. Warranty service does not include the cost of freight of the item to or from our facilities. If parts and/or accessories are needed at any time during the warranty period, Kilo Heat Press will send them to you at no charge upon receipt of the defective part. Once the warranty period has ended, parts will be available at market price.
EXTENDED WARRANTY Protect your investment by extending the manufacturer’s parts and service warranty.
KiloHeatPress’s MyExpert Protection keeps your device covered when bad luck happens. We’ll work with the manufacturer to makes sure you receive the correct replacement parts and service for your product.
PLANS 1 Year Total Coverage – Included with purchase 2 Years Total Coverage – $250.00 3 Years Total Coverage – $500.00 Add “MyExpert Protection” when adding your product to the cart 
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